---
title: "Piccoline service in Copenhagen | An Office Hero for your office | Duuo"
description: "Help with lunch, meeting prep, supplies and tidying. A regular Office Hero or ad hoc cover – Duuo handles hiring, training and holiday cover."
url: "https://www.duuo.dk/services/piccoline-service"
source: "https://www.duuo.dk/services/piccoline-service"
---
[![](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/6584265a185257dc1cdecc16_Duuo_logo_sort.svg)![](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/65aa30b1c345ae7004e031b3_duuo_logo_white.svg)](/?r=0)

Piccoline service

# Piccoline service in Copenhagen – get an Office Hero for your office

Get help with lunch set-up, meeting preparation, tidying and the other practical tasks that fill up the day. With Duuo's piccoline service, you get an Office Hero at fixed times or when you need one. We take care of hiring, training and cover during holidays and sickness.

[Discover  
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![](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/659d31bbfc39733fd353e352_arrow-down.svg)](#Discover)

[Get a quote](#contact)

![](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/65a0f186cc777f701147e1bd_DUUO_Reng%C3%B8ringDSC1376.jpg)

## Get a quote for piccoline service

Ad-hoc help or a daily piccoline? Contact us today for a no-obligation chat about how we can make your everyday easier.

[Book a meeting](#contact)

[Call: +45 71961413](tel:+4571961413)

[Email: otto@duuo.dk](mailto:otto@duuo.dk)

![Duuo Office Hero setting out lunch](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/66279affda69f0cbd4509e2b_for%20Web_19.JPG)

## Get a piccoline for the practical tasks in your office

Lunch needs setting out. The meeting room needs to be ready for guests. Someone has to make sure there's coffee, the dishes get done and the office plants get watered. These are necessary tasks, but they easily end up with an employee who has a completely different job, or with an office manager who already has plenty on their plate.

Duuo offers piccoline service to businesses in Copenhagen that need help running the office day to day. We start from your routines and agree which tasks we take on and when help makes most sense for you. Perhaps you mainly need help with lunch, or perhaps meeting preparation, small purchases and tidying should be part of the arrangement too.

At Duuo we call it an Office Hero. Others call it a piccoline, a piccolo or an office service assistant. An Office Hero takes care of agreed service tasks, so you know who handles the practical side. With a regular arrangement you normally get the same person, who gets to know your office and your routines, while Duuo handles recruitment, payroll and admin.

## What can our piccoline service help you with?

Practical needs differ from office to office. That's why we put the tasks together around your workplace instead of offering one solution everyone has to fit. An Office Hero can help with a single recurring task or with several of the daily jobs that would otherwise be shared out among your staff.

![Lunch set out by an Office Hero](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/66447fa070f34829b6bf7531_for%20Web_14.JPG)

### Lunch set-up and clearing away

We prepare the lunch area and set out your lunch, so it's ready when your team takes a break. Afterwards we clear, tidy and do the dishes. It supports the lunch arrangement you already have, and your team can get back to work without first clearing the buffet or sorting out the kitchen.

![Meeting room prepared with coffee](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/66279cf631733e470165b357_for%20Web_7.JPG)

### Meeting preparation and catering

We get the meeting room ready and set out coffee, water and refreshments before the meeting. Afterwards we clear up and make sure the room is ready for next time. Meeting service can be combined with other tasks, so you get help when there are meetings and guests in the office.

![Office supplies being restocked](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/6644808b2063ffa92f6fe459_Office%20Hero%20FOR%20Web_2.jpeg)

### Shopping and restocking supplies

Coffee, milk, snacks and office supplies are small things that are quickly missed when they run out. Your Office Hero can handle small purchases and restock what you use every day. We agree with you which supplies to keep an eye on, so the task has a fixed place in the office routine.

![Post and parcels being sorted](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/6627a89fbf191128eba3e38f_for%20Web_36.JPG)

### Post and parcels

We help receive and sort post and parcels as part of daily office assistance. It's useful in workplaces where the task otherwise changes hands or gets left between other jobs. It can be combined with lunch help, meeting preparation and the other service tasks you need.

![Office Hero tidying the kitchen](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/66279c74c9129bb9308acb87_for%20Web_1.JPG)

### Tidying and light cleaning

We tidy the kitchen, meeting rooms and shared areas and help with light cleaning, so they're pleasant to use through the day – for example doing the dishes and wiping down after lunch or meetings. If you also need regular, more thorough cleaning, it can be combined with Duuo's office cleaning.

![Office plants being watered](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/66279d5003acd7f90c7e0bde_for%20Web_11.JPG)

### Watering office plants

The office plants need attention in a busy week too. We look after and water them as part of the agreed service. It's a simple way to take care of one more task that is easily forgotten.

[See our office cleaning](/services/office-cleaning)

## What our customers say

A few words from customers who have an Office Hero, quoted from Google reviews.

“Our collaboration with DUUO means that we don't have to worry about how the office looks, and that there is always coffee and fruit for us and our guests. If there is an emergency with a craftsman or a shortage of printer paper, DUUO can handle that too.”

Christina Bisgaard Larsen

Executive Support & Office Manager, Agreena

![Agreena](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/694111a296c60ff8433db820_Agreen_logo_green_rgb.png)

“We've been working with DUUO for a long time now, and the experience has consistently been fantastic. The team is efficient, helpful, and always a pleasure to work with! Their cleaning team has been with us the longest, but over time we've also added handyman services, window cleaning, and office hero support. DUUO has truly become our one-stop solution.”

Bianca Terenzi

Workplace, Pleo

![Pleo](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/6627834512747e2a1ae0e763_Pleo-removebg-preview.png)

“We had been experiencing problems with our previous cleaning service, but Otto, Franco, and Robiul understood us perfectly. They are excellent professionals, always willing to help with everything, with a truly client-focused approach. Communication is clear and close. We also used their handyman and office-hero services. They definitely know what they are doing!”

Lucia Lacher

Facility Manager, Flatpay

![Flatpay](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/694027483ae40fa7fd97f0a1_Flatpay_black_250px.png)

“Duuo have always been punctual, flexible, have attention to detail and make sure our workspace feels fresh and welcoming. The staff is professional, trustworthy, and respectful. The communication is always smooth, and they have a great attitude on finding a solution tailored to our needs. It’s a huge plus to find all the services in one company: handymen, office assistant and cleaning.”

Jéssica Soares

Office Manager, Brandwatch

![Brandwatch](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/69402984fc53bd056498e2a0_Brandwatch_logo.png)

[←](#)[→](#)

## A piccoline arrangement that fits your working day

The best help arrives when you need it. In some offices it's around lunch that hands are short. In others the tasks are spread through the day: meeting rooms to prepare, supplies to restock and shared areas to tidy.

When we put your arrangement together, we talk about tasks, timing and volume. You can have an Office Hero for a fixed number of hours each day or week, or choose help for a set period. Together we work out how the tasks fit into an arrangement that suits your routines.

### Regular piccoline service

A regular arrangement makes sense when you have recurring tasks and want someone who knows the office. Your Office Hero comes at the agreed times and gradually learns how you like lunch set out, where supplies are kept and what needs to be ready for meetings. Normally it's the same person you see every day. Duuo covers holidays and sickness, so finding a replacement is our job.

### Ad hoc help for holidays, sickness and busy periods

If you already have someone for the practical tasks, our ad hoc piccoline service can step in when they're away. You can also use it when, for a while, there's more to do than your own staff can manage. We agree what you need help with and for how long, so you get extra hands without setting up a regular arrangement.

## Why businesses choose an Office Hero from Duuo

![Office Hero in the office](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/67c81d7471163c90397ddbea_Office%20Hero%20FOR%20Web_9.jpg)

### The same person, who knows your office

With a regular arrangement you normally get the same Office Hero. That gives continuity and someone who learns your tasks and routines.

![Office Hero preparing the kitchen](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/67c81dcc2d33dcbfe9421944_for%20Web_13.JPG)

### We handle the employment

Your Office Hero is employed and trained by Duuo. We take care of recruitment, payroll and admin, so you get practical help without making a hire yourself.

![Office Hero restocking supplies](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/67c81dc45a398dc81eac033f_for%20Web_12.JPG)

### Cover for holidays and sickness

When your regular Office Hero is on holiday or off sick, Duuo provides cover. You have a partner who takes responsibility for finding a replacement.

![Office Hero tidying a meeting room](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/66279bd174a60da39f71d7e2_for%20Web_18.JPG)

### Help when you need it

We agree hours and tasks around your working day. The arrangement can be regular or ad hoc, depending on whether the need is ongoing or for a set period.

## Hire a piccoline yourself or use an external provider?

If the office's practical tasks add up to a full position, hiring a piccoline or piccolo yourself can make sense. The person is then employed directly by you, but you also handle recruitment, training, payroll and admin, and you need to work out who covers holidays and sickness.

An external piccoline service is the alternative when you want the tasks covered and a provider to handle the employment. With Duuo you can have a regular Office Hero for agreed hours, even if you don't need someone full time. You can also choose ad hoc help if your needs vary.

Outsourcing service tasks doesn't have to mean a new face every time. With Duuo's regular arrangement you normally have a familiar person in the office, while we take care of the employer side and cover during absence.

Hiring in-house

Piccoline service through Duuo

Recruitment

You find and hire the person

Duuo handles recruitment

Employment and payroll

You are the employer and run payroll

The person is employed by Duuo

Training

You train them

Duuo trains them

Holidays and sickness

You arrange cover yourself

Duuo provides cover

Hours and tasks

Set as part of the employment

A regular arrangement or ad hoc help, as agreed

## From first conversation to an Office Hero in your office

Getting help with the office's practical tasks should be simple. We start by talking about what takes up time for you, then find an arrangement that fits your working day – whether you want a regular piccoline or need cover for a short period.

01

### We talk about your needs

Tell us which tasks you want help with and when they need doing. We take lunchtime, meetings and your other routines into account.

02

### You get a proposed arrangement and a quote

We put together a quote with the tasks and hours you need, and agree whether a regular service or ad hoc help suits you best.

03

### We find your Office Hero

Duuo handles recruitment and training. We agree a start date and make sure your Office Hero is introduced to the tasks in your arrangement. We can often help within a few days, depending on your needs.

04

### We look after the arrangement

We provide cover for holidays and sickness. If your needs change, we review tasks and hours with you so the arrangement keeps fitting.

## One partner for the office's practical tasks

Piccoline service can stand alone or be combined with Duuo's other facility services. If you need lunch help, office cleaning and window cleaning, for example, you can bring them together with us – one partner to talk to about the tasks that keep the office running.

We agree what belongs to your Office Hero's daily tasks and what is handled as a separate service. That way, clearing up after lunch and the regular office cleaning come together in one arrangement.

Our Office Heroes get between clients in Copenhagen by bike, on foot or by public transport, and we plan routes so the trips between home and office, and from office to office, are as short as possible.

[Office cleaning](/services/office-cleaning)[Window cleaning](/services/window-cleaning)[Facility services](/services/facility-management)

![Office Hero at work in a Copenhagen office](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/66279dcb08311e5065a398b4_for%20Web_31.JPG)

## Which businesses need a piccoline or piccolo?

Piccoline service suits businesses where practical tasks are a recurring part of the day, but responsibility may be shared between several people. It might be a small office where colleagues take turns setting out lunch, or a larger workplace where an office manager spends much of the day on meeting catering, shopping and tidying.

We also help co-working spaces, where many people share a kitchen and common areas. A regular Office Hero can take care of the agreed tasks, so they don't need sharing out again every day.

What matters is which tasks you need help with and how often. You don't need a full day's work to use an external piccoline. We start from your actual needs, whether that's regular lunch help, practical office service several days a week or cover during holidays.

## How much does piccoline service cost in Copenhagen?

A regular piccoline arrangement with Duuo costs DKK 270–299 per hour, depending on its size. Ad hoc help costs DKK 299–335 per hour, and a piccoline for company events starts from DKK 350 per hour. You get a specific quote for the arrangement we agree with you.

Option

Price per hour

Regular piccoline service

DKK 270–299

Ad hoc piccoline service

DKK 299–335

Piccoline for company events

From DKK 350

Prices are indicative and depend on several factors, including scope, timing and whether you also use other Duuo services. Bookings and cancellations at short notice may incur a charge. All prices exclude VAT.

When you contact us, we ask which tasks need doing, how often and at what times. The number of employees can matter too, for example when we estimate lunch set-up and clearing. From that we put together a quote showing the hours, tasks and price of your arrangement.

## Piccoline and service staff for company events

Planning a Christmas party, summer party or board seminar? Duuo's piccoline service can also handle the practical side of your event: shopping, decorating, setting out food and drink, help during the event and clearing up afterwards.

That lets your employees take part while we handle the practical tasks. We agree in advance what needs doing before, during and after the event, so the help fits your plans. A piccoline for a company event starts from DKK 350 per hour.

![Office Hero helping at a company event](https://cdn.prod.website-files.com/655485917d80e45797c70dd9/66dacc5a5b3cb8720bc4ff0f_for%20Web_25.JPG)

## **Get a quote for an Office Hero**

## Do you need a regular Office Hero, lunch help a few days a week or a piccoline to cover holidays and sickness? Tell us about your business and the tasks you want help with, and we'll have a no-obligation conversation about what your arrangement could look like.

[Book a meeting]()

[Book et møde]()

[Call us: +45 71961413](tel:+4571961413)

[Schedule for later]()

[Planlæg et opkald]()

[Email us:  otto@duuo.dk](mailto:otto@duuo.dk?subject=Piccoline%20%2F%20OH%20%7C%20duuo.dk)

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Worth knowing about piccoline service

What is a piccoline or piccolo?

A piccoline or piccolo helps with practical tasks in a workplace, for example setting out lunch, preparing meetings, washing up, tidying, small purchases and handling post. At Duuo we call it an Office Hero.

What's the difference between an Office Hero, office host and floor host?

Office Hero is Duuo's name for a piccoline, piccolo or office service assistant. Some providers use office host or floor host for similar roles, but the tasks vary. At Duuo the focus is practical office service: lunch help, meeting preparation, restocking, tidying and watering plants.

Can we have the same Office Hero every time?

Yes. With a regular arrangement you normally have the same Office Hero at the agreed times, so they get to know your office and routines. Duuo provides cover for holidays and sickness.

Can you help with our lunch arrangement?

Yes. An Office Hero can prepare the lunch area and set out the lunch you have delivered, then clear, tidy and wash up afterwards. Lunch help can stand alone or be combined with meeting preparation and restocking.

Can we get a temporary piccoline for sickness or holidays?

Yes. Duuo's ad hoc piccoline service can cover when your own staff member is on holiday or off sick. We agree tasks and the period with you. If you already have a regular Office Hero from Duuo, we cover their absence.

How quickly can an arrangement start?

We can often provide a piccoline or piccolo within a few days. The exact start depends on the tasks and when you need someone in the office. Contact us and we'll look at the options for your workplace. If you need help the same day, we'll do our best, but short-notice bookings may carry a charge.

What's the difference between piccoline service and office cleaning?

Piccoline service covers practical tasks during the working day, such as lunch set-up, washing up, meeting preparation and light cleaning after the kitchen and meeting rooms are used. Office cleaning is a separate service for regular cleaning of the premises. At Duuo you can combine the two.

Where does Duuo offer piccoline service?

Duuo offers piccoline service to businesses in Copenhagen: a regular Office Hero for recurring tasks, or ad hoc help for holidays, sickness and busy periods. Hours and tasks are agreed around your needs.